Should I File Claim With My Auto Insurance Or Theirs: Complete Guide & Key Details

So, you’ve had a little fender bender. Oops. Or maybe a slightly bigger, more dramatic bonk. Either way, you’re now in that thrilling, but slightly sticky, situation: whose insurance company do you call?
It’s a question that pops up faster than a rogue squirrel on a busy street. And honestly, it can feel like a pop quiz you totally didn’t study for. Do you go with your own trusty insurance buddy? Or do you point a finger (gently, of course) towards the other driver’s policy?
Let’s dive in, shall we? Grab your favorite beverage. This isn't going to be a snooze-fest, I promise.
The Big Decision: Your Insurance or Theirs?
Here’s the thing. Most people think it’s super complicated. Like rocket science for your car. But really, it boils down to one key factor: who’s at fault.
Think of it like this: if you accidentally spill coffee on your friend’s brand new, pristine white rug, who’s cleaning it up? Probably you, right? Because, well, you spilled the coffee.
In the car world, it’s a similar vibe. If the other driver was clearly in the wrong, their insurance company is generally the one to pick up the tab. This is where the phrase “their insurance” usually comes into play.
Now, what if you were the one who, shall we say, misjudged the distance? Or perhaps you were a little too enthusiastic with that lane change? Then, your insurance might be the one to step up. It’s not exactly fun news, but hey, that’s what you pay them for, right?

When You’re Definitely Not to Blame
Let’s paint a picture. You’re minding your own business, cruising along. Suddenly, BAM! Someone T-bones you at an intersection. You saw the red light. They… didn't.
In this scenario, the other driver is clearly at fault. This is your golden ticket to go after their insurance. It’s like a treasure map, and the treasure is getting your car fixed without you having to dig into your own pockets (or your deductible).
You’ll want to gather all the info. Police report? Absolutely. Witness contact details? Essential. Pictures of the damage? Get them from every angle. The more evidence you have, the smoother things will be when you file a claim with their insurance company.
My unpopular opinion: If the other person is 100% at fault, I feel like you should try to go through their insurance first. It just makes… sense. Like a logical puzzle piece clicking into place.
This way, your own insurance premiums don’t do a little dance upwards. It's like avoiding a tiny, unnecessary penalty. Who doesn't love a tiny, unnecessary win?

When You Might Be a Little Bit at Fault (Or It’s Muddy)
Ah, the grey areas. Life isn't always black and white, and neither are car accidents. Sometimes, both drivers might have contributed a little bit to the kerfuffle. Maybe you were both a bit distracted. Maybe the road conditions were terrible.
This is where things get a tad more strategic. If you think you were partially at fault, filing with your insurance company might actually be the simpler route. Why? Because your insurance company has a contract with you. They know your policy inside and out. They’re your team!
They’ll work with the other insurance company to figure out who pays what. It can sometimes be a bit of a tug-of-war, but at least you’ve got your own folks in your corner.
And let’s not forget the dreaded deductible. If you go through your insurance and you were partially at fault, you’ll likely have to pay your deductible. But, if their insurance ultimately agrees to cover the majority of the costs, your insurance company might reimburse you for your deductible. It’s like getting a little bit of your money back!
The "Other Guy's Insurance" Dance
Okay, so you’ve decided to go after the other driver’s insurance. This is where you become a bit of a detective. You’ll need their insurance information. If a police report was filed, it’s usually in there. If not, you’ll have to exchange info at the scene.

Once you have it, you’ll contact their insurance company and file a claim. Be prepared to tell your side of the story. Be honest, be clear, and have your facts straight. They’ll likely assign an adjuster to your case. This person is like the referee of your claim.
They’ll assess the damage, review the police report (if there is one), and may even want to inspect your vehicle. This part can sometimes feel like a waiting game. Patience, my friend. It’s a virtue, especially in insurance claims.
My other unpopular opinion: Sometimes dealing with your own insurance is just… easier. They know you. They have your back. It feels less like a battle and more like a… well, a service you’re paying for. Weird, right?
When to Call Your Insurance First (Even if You Weren’t at Fault)
Here’s where things get really interesting. Even if you know with 100% certainty that the other driver was entirely to blame, there are times when calling your insurance company first is a smart move.
What if the other driver’s insurance company is being incredibly slow? Like, glacier-slow. Or what if they’re being difficult and trying to deny the claim entirely?

In those situations, reporting it to your insurance can actually help you. Your insurance company can then step in and handle the communication with the other insurer. They have more leverage and experience in these kinds of disputes. It’s like bringing in the big guns.
Plus, if you have collision coverage on your own policy, you can get your car fixed through your own insurance and let them go after the other party’s insurer to recover their costs (and, ideally, your deductible). This gets you back on the road much faster.
The Bottom Line
Choosing between filing with your insurance or theirs isn't always a clear-cut, no-brainer. It depends on fault, the speed and cooperation of the other insurer, and your own policy coverages.
If the other person is clearly at fault, pursuing their insurance is often the most straightforward way to get your car repaired without impacting your premiums. However, don’t underestimate the power and convenience of dealing with your own trusted insurance provider, especially if you want a quicker repair or if the other insurer is playing hardball.
Ultimately, it’s your call. Just remember to breathe, gather your facts, and maybe have another sip of that beverage. You’ve got this!
